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Mitel & NEC Phone Systems for Business

Highest Levels of Security
& Reliability for Premise-Based Phone Systems

Digital transformation enables enterprises to take advantage of a plethora of perks offered by the cloud, but sometimes that is not an option as regulations demand on-premise solutions.

Whenever this is the case, we will ensure that you benefit from Verticomm’s best-in-class premise-based business telephone systems that ensure enhanced security and control.

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Mitel & NEC Phone Systems Offerings

NEC Phone Systems

NEC UNIVERGE SV9100 is a highly unique and cost-effective platform that delivers double system capacity and accommodates anywhere from 10 to over 800 users. Its intelligent call routing capability is also designed to improve agent productivity and customer experiences.

NEC Phone Systems are a solution that is ideal for small and medium-sized businesses. Its intelligent design helps solve today's business communication challenges and is designed to scale as your business grows.

Key Features:
  • Even Distribution of Call Volume among Employees
  • PC-Based Supervisor with Reports
  • Provides Calls with Multiple Options (Leave Message, Hold, Call Back, Etc.)
  • Queue Announcements (That Encourage Callers to Remain on Hold)
  • Real-Time Queue Statistics
  • Reduction in Caller Hold Times
  • Seamless Integration with UC Suite
  • Single point configuration and management
  • Mobility applications and devices
  • Highly saleable & reliable
Key Features:
  • Accommodates 5 to 130,000 Users across the Planet in a Single Site or Multi-Site Network With Mitel MiVoice Business
  • Flexible Deployment of Mitel Collaboration Service Appliances on Industry-Standard X-86 Servers in a Virtualized Environment
  • Highly Secure Teleworking and Communications Suite That Includes Desktop Phones, Softphones, Attendant Consoles, and Accessories
  • Enhanced Customer Experiences and Engagement via Phone, Chat, and Email on MiContact Center Business

Mitel MiVoice Business

Mitel MiVoice Business is a robust and highly cost-effective solution that negates the need to combine tools from multiple vendors. With Verticomm’s end-to-end on-site business phone system, you will be able to meet all your unified communications needs with a single provider.

Mitel MiVoice Business delivers exceptional HD audio quality that seamlessly integrates with any mobile phone with one-touch Bluetooth pairing. This mobile-first IP phone solution also boasts telephony features such as auto attendant, meet-me conferencing, music on hold, and voicemail.

Unified Communications

Unified communications enable the seamless integration of all organizational communication forms and devices. These include data, emails, chats, voice and video calls, and voice messages.

When you partner with us, your company leverages our best-in-class on-site unified communications solution without breaking the bank. With our cutting-edge phone system offerings, your company can take advantage of feature-rich technology, which delivers voice, messaging, conferencing, collaboration, mobility, presence, and applications.

The Verticomm Difference

As a comprehensive managed IT services cloud-based telecom provider, you can count on Verticomm for everything from installation and maintenance to system expansion. So while we focus on the technical side of things, you can concentrate on your business goals.

We will work closely with you to integrate the right phone solution with your current communications infrastructure. If your business demands an upgrade, we will recommend best-in-class communication solutions that will help you meet your business goals, cost-effectively.

HIPAA Compliance

If your business is governed by the Health Insurance Portability and Accountability Act (HIPAA) that protects the security and privacy of patient health information, we got you covered.

To minimize risk, it’s also essential to engage a third-party to conduct an external assessment to complement and add more credibility to your internal audit.

At Verticomm, we are highly experienced in helping clients maintain HIPAA compliance. To ensure observance of all applicable regulations, we will work closely with you to establish best practices that cover computers, laptops, desk phones, and mobile devices.