To keep costs down and compete with larger corporations, small businesses often strive to keep work internal. While this typically is an excellent way to stay within your budget, outsourcing IT jobs—such as system administration tasks, help desk queries, or IT management—to specific companies can reduce your costs and produce profound results. Moreover, businesses who attempt to internalize their IT operations tend to fail, as being unable to keep up with the ever-changing intricacies of the IT world can lead to disaster.
According to a study, businesses who outsource their IT to a managed services provider experienced a 50 percent increase in efficiency on average. A trusted managed services provider has employees in the fold that excel in their specific domain. These experts are trained professionals who understand industry trends and are better positioned to produce optimal results for your business. Thus, they tend to offer targeted and result-driven services at an affordable rate.
Here are three primary reasons why you should outsource the management of your Information and Technology infrastructure:
IT is a dynamic, ever-changing industry that requires adequate skills, training, and expertise to be managed successfully. Keeping up with IT best practices demand submersion in the field and continual training. Therefore, requiring a single in-house help desk professional, system administrator, or computer expert at managing every facet of your IT environment is an unfair expectation.
Moreover, on-going education and certifications accrue massive fees that a company should not have to absorb in addition to the wages, benefits, and other overhead costs that in-house employees bring with them. Relying on a third-party, managed IT services provider will help you by reducing these costs substantially. By partnering with a managed services provider, you will achieve greater value and technical expertise at a minimal expense.
When a business entrusts its IT responsibilities to a third-party managed service provider, they generate more time to focus on their core products, services, and solutions. For instance, when a company self-manages its IT support, they spend a substantial amount of time resolving equipment, software, and networking issues. By outsourcing their IT, businesses can instead spend time on value-adding initiatives, such as enhancing customer service efforts and addressing pain points.
Since IT is a complex domain, it is possible that your in-house IT staff does not have the time or technical ability to deal with complex issues such as firewall breaches or VPN failure. Having a trusted managed service provider will not only ensure the smooth handling of IT-related problems but will also give you time to expand your business. It will allow you to offload some of your network and infrastructural risks, enabling you to focus on your strengths.
More and more businesses are reaping the benefits of outsourcing the management of their IT to a trusted managed services provider such as Verticomm.
Contact us today to learn more about how we can take the IT load off of your shoulders.